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Research
Learn more about the latest CX and BPO trends with these unique reports.
For 2023, we have a fresh new interactive and dynamic report, assessing first-hand confidence in the world's most popular BPO delivery points.
The second-annual study measuring front-line confidence in top offshore BPO and CX delivery destinations.
Includes five new countries for 2022.
This first-of-its-kind study offers first-hand insights into critical BPO site selection and vendor procurement considerations for popular offshore locations.
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