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Image by Codioful (Formerly Gradienta)

Research

Learn more about the BPO, CX, and ITO industries with these unique reports.

Image by Codioful (Formerly Gradienta)

The second-annual study measuring front-line confidence in top offshore BPO and CX delivery destinations. 

Includes five new countries for 2022.

Image by Codioful (Formerly Gradienta)

This first-of-its-kind study offers first-hand insights into critical BPO site selection and vendor procurement considerations for popular offshore locations.

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