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Image by Codioful (Formerly Gradienta)


Learn more about the latest CX and BPO trends with these unique reports.

Image by Codioful (Formerly Gradienta)

For 2023, we have a fresh new interactive and dynamic report, assessing first-hand confidence in the world's most popular BPO delivery points.

offshore bpo confidence index 2023
Image by Codioful (Formerly Gradienta)

The second-annual study measuring front-line confidence in top offshore BPO and CX delivery destinations. 

Includes five new countries for 2022.

offshore bpo confidence index 2022
Image by Codioful (Formerly Gradienta)

This first-of-its-kind study offers first-hand insights into critical BPO site selection and vendor procurement considerations for popular offshore locations.

Offshore BPO Confidence Index 2021
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