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Offshore BPO Confidence Index 2021

Collaborative Research by Cognitive Copy and Ryan Strategic Advisory

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A Unique Measure of Confidence for Key Offshore Locations

Conducted by Cognitive Copy and Ryan Strategic Advisory, this first-of-its-kind study includes first-hand insights on critical BPO site selection and vendor procurement considerations for popular offshore locations.

Bulgaria

El Salvador

Jamaica

Philippines

Colombia

Egypt

Honduras

India

Mexico

Nicaragua

Poland

South Africa

Statistics Snapshot

93

Country Managers

59

BPO Companies

12

Popular Markets

City Sky

What Does the Study Assess?

 
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Essential reading for decision-makers with an interest in CX outsourcing

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