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Offshore CX Confidence Index 2025

Get fresh insights into 16 global BPO and CX outsourcing locations with our most comprehensive and interactive Index to date.

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🏢 Categorized Confidence: Find out what 220+ CX and BPO leaders think about global labor markets, infrastructure, public safety, political and economic stability, commercial property, and CX ecosystems around the world.

🗣️ Language Insights: See how respondents feel about sourcing multilingual talent and language education capabilities in each country.


📊 Granular Ratings: Hyper-detailed confidence indicators for every aspect of doing business in the world’s top BPO destinations, from agent availability to property costs.


🌏 New Entrant: Get fresh, first-hand leadership perspectives on Morocco for 2025.


💬 Confidence Profiles: Exclusive location-based Q&As with industry leaders like TaskUs, Inspiro, and more.

Access the Offshore CX Confidence Index 2025 for free and make smarter location decisions for 2026. 

Available in November
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Offshore CX Confidence Index 2025 Respondent Data
Offshore CX Confidence Index 2025 Languages graph
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