Offshore CX Confidence Index 2025
Get fresh insights into 16 global BPO and CX outsourcing locations with our most comprehensive and interactive Index to date.
Produced by:
🏢 Categorized Confidence: Find out what 220+ CX and BPO leaders think about global labor markets, infrastructure, public safety, political and economic stability, commercial property, and CX ecosystems around the world.
🗣️ Language Insights: See how respondents feel about sourcing multilingual talent and language education capabilities in each country.
📊 Granular Ratings: Hyper-detailed confidence indicators for every aspect of doing business in the world’s top CX destinations, from agent availability to property costs.
🌏 New Entrant: Get fresh, first-hand leadership perspectives on Morocco for 2025.
💬 Confidence Profiles: Exclusive location-based Q&As with industry leaders: TaskUs, Altius Inspiro, UnifyCX, Alliance BPO Services, Amplify5, eNable Outsourcing and Contax360.
Access the Offshore CX Confidence Index 2025 for free and make smarter location decisions for 2026.
