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High-Performing Writing For Outsourcing Leaders

We'll help you convert prospects into clients by telling the right stories.

Building strategies and writing content for companies like:

50+ Happy Clients

10+

Years' Experience

Services

Services🖋️

👻

Ghostwriting

We'll tap into your experiences, knowledge, and stories to create engaging thought leadership in your voice.

📖

Client Stories

Data-driven case studies are no longer good enough. We'll help you connect with your prospects through storytelling.

📰

Newsletters

Grow your email list and generate leads with compelling, value-driven newsletter copywriting.

🤖

Quality Control

ChatGPT won't help you connect with people. Work with a pro editor to prepare your content for a human audience.

🧲

Lead Gen.

Need an e-book, white paper, one-pager, landing page, and all the copy that goes with it? We've got you covered.

♟️

Strategy

Stand out in the market and get ahead of the competition with our content strategy consulting services.

"Drawing from his wealth of experience in BPO, Matt's advice and the excellent content he crafts has enabled us to convey our value proposition more effectively."

May Dizon

Chief Communications & Marketing Officer

Inspiro

About

About Me 🥸

Hello there 👋

I'm Matt Kendall, Founder of this little outfit.

Well, I'm actually a solopreneur; I just thought Cognitive Copy had a good ring to it.

I started my professional writing career way back in 2014. As a senior editor for Mexico Business, I led a project that generated over US$500k in revenue.

Shortly after, I joined Nearshore Americas, the top outsourcing news agency in the region. As Editor-in-Chief, I helped grow the site's traffic by over 12% per year and worked on over 900 pieces of content. 

For the last six years, I've been helping BPO, CX, and IT service providers and consultants convert readers into clients with original, engaging content.

  • LinkedIn
  • Twitter
  • YouTube

Free Stuff 🎁

Don't say we never give you anything

Offshore BPO Confidence Index 2023

For 2023, we have a fresh new, interactive and dynamic report, assessing first-hand confidence in the world's most popular BPO delivery points.

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BPO Bullhorn 📣🐂

Become a better BPO & CX leader in 5 minutes!

 

Get the weekly email inspiring hundreds of decision-makers from the world's leading organizations.

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Contact

Get in Touch ☎️

Book a no-obligation call or send me a quick email

And come find me on social media:

  • LinkedIn
  • Twitter
  • YouTube
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